This section is intended for IT managers and network administrators.
It provides a comprehensive guide on how to configure your Syswan Duolinks SW24 VPN series load balancer and a remote IPSec VPN configuration using the Syswan VPN Client software, including the configuration of a redundant gateway.
If you are not familiar with network configurations and related tasks, please contact your IT manager or network administrator for assistance.
Requirements to implement this example VPN configuration :
1. A Syswan Duolinks SW24 VPN or a Syswan Duolinks SW24 VPN Plus load balancer with basic configuration and at least one WAN link connected to the Internet.
2. A computer on the load balancer network or a remote computer with Internet access for VPN configuration on the Syswan Duolinks SW24 VPN series load balancer.
3. A remote computer on another network with Internet access and no firewall restrictions for IPSec traffic.
4. Syswan VPN Client software.
All
data given in this VPN network configuration are given as example only.
You
will need to replace this information to suit your network settings and
configuration.
Corporate
network settings :
WAN
Link 1 : 10.20.0.1 Your
WAN Link 1 :_______________
WAN
Link 2 : 10.30.0.1 Your
WAN Link 2 :_______________
Local
LAN : 192.168.192.0 Your
local LAN :_______________
Subnet
Mask : 255.255.255.0 Your Subnet Mask :_______________
Remote
network settings :
Remote
LAN : 192.168.1.0 Your remote LAN :_______________
Remote
Pc : 192.168.1.100 Your
remote Pc :_______________
Other
required settings :
User
ID : user@mycompany.com Your
user ID :_______________
Preshared
Key : 1234567890 Your Preshared
Key :_______________
Important
note:
During
IKE Phase 1 activation, your load balancer will need to reboot as you will be
changing primary settings.
First,
login to your Syswan Duolinks SW24 VPN Series load balancer.
Step
1 :
Go
to “VPN Configuration > IKE Global setup” page.
Enable
both WAN links and make sure that Phase 1 DH Group is set to DH Group 2 (1024-bit),
Encryption Method is set to DES and Authentication Method is set to MD5.
You
may leave all other settings on this page as default.
Choose
“Submit and Reboot” to save your IKE configuration.

Important
note:
During
IKE Phase 1 activation, your load balancer will need to reboot as you will be
changing primary settings.
Remember
these settings as they must match those in the Phase 1 settings of your Syswan
VPN Client software.
Step
2 :
Once
step 1 is completed, go to “VPN Configuration > IPSec Policy Setup” page
Choose
“New Policy” and create a VPN Configuration for WAN1 as per following screen
capture.
Click
“Add” when done :

Information
required in this example :
Local Security Network : Type Subnet / IP 192.168.192.0 / Mask
255.255.255.0
Remote Security Network : Any
Remote Security Gateway : Distinguished ID / user@mycompany.com
Encryption Method : DES / Authentication Method : MD5
Key Type : Autokey(IKE)
Perfect Forward Secrecy : DH Group 2 (1024-bit) / Preshared Key :
1234567890
Remember
these settings as they must match those in the Phase 2 settings of your Syswan
VPN Client software.
Step
3 :
If
you have a second WAN link connected to your load balancer, you may choose to
activate the “Redundant Gateway” option on the Syswan VPN Client.
In
order to benefit from the Redundant Gateway option for your remote user, you
will need to create a second VPN configuration for the same user pointing to
WAN 2 on your Syswan Duolinks SW24 VPN series load balancer.
Choose
“New Policy” and create a second VPN Configuration for the same remote user.
Everything
in the second configuration will be identical to the first one. You will need
to define a new name for this configuration and change the “Traffic Binding
Interface” to WAN 2 as the example screen capture below:

Click
“Add” when done.
The
configuration of your Syswan Duolinks SW24 VPN series load balancer is now
complete.
Next,
you will need to configure the Syswan VPN Client software on the remote user’s
PC with the same Phase 1 and Phase 2 information.
Make
sure that the Syswan VPN Client software is installed on the remote computer.
You
will find this software on the CD ROM included with your purchase.
You
may also download the latest version of the Syswan VPN Client from our web site
(http://www.syswan.com).
Step
1 :
Phase
1 configuration
Open
the Syswan VPN Client software user interface.
Right
click on “Configuration” and select “New Phase
Enter
your remote gateway IP address (WAN Link 1 IP address of your Syswan Duolinks
SW24 VPN series load balancer. Example : 10.20.0.1)
Make
sure that your enter correctly the previously defined preshared key as well as
the other IKE options for Phase 1 here. (Example : 1234567890, DES, MD5 and
Group2-DH1024).

Click
“Save & Apply”.
Now
select “P1 Advanced”.
In
the P1 Advanced screen, select “Aggressive Mode”.
In
Redund.GW enter the second IP address of your remote gateway (WAN Link 2 IP
address of your Syswan Duolinks SW24 VPN series load balancer. Example :
10.30.0.1)
The
Local ID type must be defined as “Email” as the previously defined settings.
Enter
the email address as the ID value (Example : user@mycompany.com).

Click
“Ok” and then “Save & Apply”.
Step
2 : Phase 2 configuration
Create
a Phase 2 configuration by right clicking on the Phase 1 setting and choosing
“Add Phase
Change
the address type to read “Subnet address”.
Add
the remote LAN address and the subnet mask. (example: 192.168.192.0 /
255.255.255.0)

Make sure that ESP Algorithms and PFS/DH Group
match the previously defined settings. (Example : DES, MD5 and PFS/DH
Group2-DH1024).
Note :
Most SMB networks are configured with a subnet mask of 255.255.255.0 to permit
one private
Class C network. A Class C network will provide
253 IP V4 addresses which is enough for these types of networks. If you do not
know or are not sure of your subnet mask, please contact your IT manager or
network administrator for assistance.
The VPN Client Address should not belong to the remote network subnet range (ie: to the 192.168.192.0/24 network in our example). If you leave the defaut settings of 0.0.0.0, the VPN Client Address will be the same as the phycial address of the remote machine either directly by the ISP or by a remote network.
If the remote network subnet range is equal to
your corporate network subnet, then the remote user VPN connection will not be
established. In this case, you must manually specify another IP address from
another subnet range (ie 192.168.1.1 or 10.0.0.1) in the VPN Client address
field.
When
complete, click “Save & Apply”.
Note
: You can optionally use the “Phase 2 Advanced” options
to define tunnel opening modes and declare alternate DNS and/or WINS servers
prior for this tunnel.
Make
sure that your local firewall permits IPSec traffic from within your remote
network.
Click
on “Save & Apply” on the Syswan VPN Client software window to make sure
that all configuration modifications are saved.
Click
on “Open Tunnel” to open the secure IPSec VPN Tunnel you just created between
your remote computer and the corporate network.

You
may select “Connections” to see opened VPN tunnels or try to access any
remotely available services (ie: ping a PC on the corporate LAN or access a
server resource) to test your configuration.
Select
“Console” to access the Syswan VPN Client software IPSec logs on the remote
computer.

Select
“VPN Configuration > VPN Logs” on your Syswan Duolinks SW24 VPN Series load
balancer to access IPSec VPN logs on the Corporate gateway.

Statistics
for an active tunnel can be viewed by choosing the active tunnel in the “Tunnel
list” under “VPN Configuration > IPSec Policy Setup” and by clicking on the
“Tunnel Status…” button.
Example
configuration test results :

The
above screen capture shows the result of IPSec traffic transiting through the
VPN tunnel.
Remote network settings : 192.168.1.0 / 24
Remote network gateway : 192.168.1.1
IP address of remote PC : 192.168.1.100
Corporate network settings : 192.168.192.0 / 24
Corporate network gateway : 192.168.192.1
IP address of server on Corporate network : 192.168.192.254
Remote to corporate LAN - Test 1 :
Remote to corporate LAN - Test 2 :
The Chapter 9 details a working example of a
remote-to-LAN IPSec VPN configuration using Syswan hardware and software
solutions.
Configuring a VPN tunnel can be a difficult
task as any missing parameter can prevent a VPN connection from being
established.
Hint : If
your configuration is not working, double check all the configurations entries
(Phase 1 and Phase 2) at both ends and make sure that there are no errors.
Troubleshooting and other help documentations are available in the FAQ & Knowledgebase section of our web site.
You may also contact your IT manager or the
network administrator for assistance.