How to open a tunnel (once a VPN configuration
is set):
Connection panel >
Open
SystemTray > click
on 'Open xxx'
Automatically as soon
as network traffic is detected
Automatically as soon
as USB stick is inserted
Automatically as soon
as Windows starts (before or after logon)
By double clicking on a VPN Configuration file (e.g. icon on desktop, email attachment)
By using the command
line options to open or close tunnels
You will be able to find and troubleshoot
issues, listed in the following documents or by consulting the FAQ and
knowledgebase available on our web site:
VPN TroubleShooting
Documentation.
Online help.
Online Software Activation help.
IPSec VPN Client FAQs.
Also known as the 'Dial up mode': A tunnel may
be opened via a double-click on a VPN Configuration file (i.e. extension '.tgb'
file). This feature permits the creation of various VPN Configuration on the
windows desktop and to open tunnels by clicking on the shortcut icons.
To create a VPN Configuration shortcut icon on the desktop:
Step 1: Configure the tunnel in 'Configuration Panel'
Step 2: In 'Phase2 Advanced Settings',
configure the tunnel to 'Automatically open this tunnel when the VPN Client starts'
Step 3: Export the VPN Configuration onto your computer
desktop.
Note: You may protect the VPN Configuration
file with a password as it is exported. This password will be asked each time
the tunnel configuration file is launched.