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3. Quick How To's

 

3.1 How To Open VPN tunnel?

 

How to open a tunnel (once a VPN configuration is set):

 

    Connection panel > Open

    SystemTray > click on 'Open xxx'

    Automatically as soon as network traffic is detected

    Automatically as soon as USB stick is inserted

    Automatically as soon as Windows starts (before or after logon)

    By double clicking on a VPN Configuration file (e.g. icon on desktop, email attachment)

    By using the command line options to open or close tunnels

 

 

3.2 How To Troubleshoot VPN tunnels?

 

You will be able to find and troubleshoot issues, listed in the following documents or by consulting the FAQ and knowledgebase available on our web site:

 

    VPN TroubleShooting Documentation.

    Online help.

    Online Software Activation help.

    IPSec VPN Client FAQs.

 

 

3.3 How To Import by double clicking on a VPN Configuration icon?

 

Also known as the 'Dial up mode': A tunnel may be opened via a double-click on a VPN Configuration file (i.e. extension '.tgb' file). This feature permits the creation of various VPN Configuration on the windows desktop and to open tunnels by clicking on the shortcut icons.

 

To create a VPN Configuration shortcut icon on the desktop:

 

Step 1: Configure the tunnel in 'Configuration Panel'

Step 2: In 'Phase2 Advanced Settings', configure the tunnel to 'Automatically open this tunnel when the VPN Client starts'

Step 3: Export the VPN Configuration onto your computer desktop.

 

Note: You may protect the VPN Configuration file with a password as it is exported. This password will be asked each time the tunnel configuration file is launched.

 


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